![]() ![]() If skillful feedback is about paying attention, then it follows that giving it in small doses, focused on short time spans, is going to be more effective. Regular, scheduled feedback motivates more But the key point is that someone noticed, and kept noticing, and took the trouble to articulate it. ‘You’ve attended all our Monday meetings since June.’ ‘Your body language during that speech was open and non-defensive.’ In a work environment, almost everybody wants to know how they’re doing: That’s why the employee was able to hear it without getting defensive, and that’s why it motivated her to change. The delivery showed that Sandberg had been paying attention and that she was invested enough to spot detail and to be honest about it. Was her feedback ‘negative’? I suppose so. Sheryl Sandberg telling a Google employee that saying ‘umm’ every three words sounded stupid is a stellar example of this. It won’t get stuck on one-off mishaps but will spot (and point out) ineffective patterns. Knowing that someone cares.įeedback that achieves this will be observant and specific. Because what motivates people is knowing that their work, or their actions, are noticed. We need to separate the emotional side from the technical points.”īy ‘the technical points’ Harford means the characteristics of action, a behavior or an outcome, rather than how we feel about it.Īnd that gets right to the point. “It’s not useful to say, ‘That’s really good, or that’s really bad. Tim Harford, author of “ Adapt: Why Success Always Starts with Failure,” makes a similar point when he says that labeling feedback as ‘positive’ and ‘negative’ is unhelpful: negative that helpful in the first place. Myself, I don’t always find the distinction between positive vs. ‘You just can’t string a sentence together.’) On the other hand, ‘negative’ feedback can sting for years or even decades, just because someone had a bad day and felt like venting ( ‘You’re always so sloppy’. That’s not going to stick in anybody’s mind. Negative feedback should be informative, offering insights on how to improve and where to expend your efforts.īut ‘positive’ feedback often verges on banal ( ‘Your work is very good.’ ‘Well done’), or lapses into backslapping. Positive feedback should be detailed, increasing someone’s commitment by enhancing their confidence and self-esteem. Create a feedback form today! What motivates more: negative or positive feedback? Gather valuable feedback online and improve your business. Negative feedback can be equally, if not more, effective: in The Positive Power of Negative Thinking, psychologists Julie Norem and Nancy Canton’s research illustrates how “there are times when pessimism and negative thinking are indeed positive psychology, as they lead to better performance and growth.”īoth types of feedback can result in positive change. Positive feedback boosts our self-esteem and sense of wellbeing, encouraging us to repeat the action that generated these feelings. This often falls under the umbrella of feedback. The most powerful type of motivation, however, is emotional. For example, you would be more likely to stick to a diet if you had to risk $500 of your own money on the promise of losing weight. On the flipside, negative motivation takes shape when you have something to lose, and stems from fear. Those rewards can be tangible: for example, if you were offered $100 for every time you went on a run. Positive motivation stems from our desire to seek out pleasure, and propel ourselves forward when there’s a reward on offer. Positive motivation follows emotional pleasure, whereas negative motivation serves us to avoid emotional pain.īasically, we won’t act until the pain of not doing something outweighs the pain of doing it, and visa versa. So how can we motivate others - and in turn become more motivated ourselves? Types of motivation Like a timeshare, it becomes bigger, stronger and more powerful when others feed into it. I believe that to manage motivation as effectively as possible - to tame this elusive, fleeting energy - it needs to be part of a built-in loop that regenerates itself. Create a feedback form today! Create a feedback form today! ![]()
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